Incident Management Program

1. Outline

Incident Types CoveredInitial
What is an Incident?
Near Miss
1st Aid
Safety Infraction
Property Damage
Unscheduled Outage/Downtime
Automobile Accident
OSHA Recordable
LTA
Fatality

2. WHAT IS THE SEVERITY LEVEL

Severity LevelDescriptionInitial
Minor1st aid- Onsite, property damage under $1000, Near miss for property damage
ModerateCare offsite, property damage over $1000 and under $5,000, Near miss for bodily harm from non-life savers, auto accidents (ESCO vehicle only)
Severe (SIF and SIFp)Emergency offsite care, property damage >$5K, Near miss for bodily harm from ESCO’s life-savers, auto accidents that involve non-ESCO parties, any unplanned outage, i.e. we shut process equipment down at a client site
Catastrophic (SIF and SIFp)Multiple injuries from same incident, fatality, amputation, injury to head or spine

3. NOTIFICATION PROCESS

Severity LevelNotification RequirementsRequired TimingComplete
MinorESCO site supervisor; Safety POCReport by EOB
ModerateESCO site supervisor; Safety POC; Client safety representative; ESCO Leadership (DMs, President, Ops)Report within 4 hours or EOB, whichever is first
Severe (SIF and SIFp)ESCO site supervisor; Safety POC; Client safety representative; ESCOReport within 15 minutes
Catastrophic (SIF and
SIFp)
ESCO site supervisor; Safety POC; Client safety representative; ESCO Leadership (DMs, President, Ops), SLTReport within 15 minutes

4. FACT PRESERVATION

Fact Preservation ChecklistInitials
Provide medical/emergency services first and foremost
Leverage Emergency Action Plan for the site if applicable
Enact stop work program/authority – all work ceases in the immediate area
How to control the scene: Supervisors/leads need to preserve the scene for investigation. Safe and no further harm/hazard present
Follow notification process
Post-Incident Screenings: BAC and UA

5. INVESTIGATION TEAM AND INVESTIGATION PROCESS

Investigation ItemDetailsStatus
WhoSafety POC (Incident commander), party involved, site lead, client representative
When / Trigger> Moderate
Required ReportsApplicable ESCO reports (Near miss, 1st aid, OSHA 301, Non-Injury Report)
Witness StatementsWitness statements
Root Cause AnalysisRoot Cause Analysis
Scene DocumentationPhotograph the scene with appropriate camera pass
Report Out to ESCO LeadershipRCA sharing: >Severe
Report Out to Client LeadershipAs requested by client

6. TRAINING PLAN FOR THIS POLICY

Training ElementRequirementVerified
Who receives trainingSafety Department, Supervisors/Site Leads
FrequencyOnboarding; annually via supervisor training
Media used for training
Policy review frequency

7. ROOT CAUSE ANALYSIS OUTLINE – STANDARD FOR OUR REPORT OUT PROCESS

RCA ElementDetails / Notes
Date of Event
Parties Involved
Status of involved employeesInjury update, employment status
Description of event
Timeline of the event
Root cause findingsReasons the incident occurred
Correction Actions
Action Items / Follow-up plan